Shipping Policy

Thank you for shopping with Vossir, a brand owned and operated by OXXAL LLC. We are committed to providing fast and reliable delivery for every order placed through our website.

Company Address:
7402 Lockport Place, Suite E,F
Lorton, VA 22079, United States

For any shipping-related questions, you can contact us at info@vossir.com.


Order Processing Time

All orders are processed within 1–3 business days.
Processing times may be extended slightly during high-volume periods, holidays, or new product releases.

Once your order has shipped, you will receive a shipping confirmation email with tracking details.


Shipping Time

Estimated delivery time for domestic U.S. orders is 3–7 business days.
Delivery time may vary depending on location, weather conditions, and carrier delays.

We do not specify the shipping carrier; orders may be shipped using various major U.S. carriers depending on availability.


Free Shipping

We offer free standard shipping on all U.S. orders over $100.
Orders below $100 will have calculated shipping fees displayed at checkout.


International Shipping

International shipping may be available depending on the destination country. Please note:

  • Delivery times vary by location

  • Customs, import duties, or taxes may apply

  • These additional charges are the customer’s responsibility

For questions about international orders, reach out to info@vossir.com.


Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update.


Shipping Address Issues

Customers are responsible for ensuring their shipping address is entered correctly.
Vossir is not responsible for lost packages due to incorrect or incomplete addresses.

If an order is returned to us due to an incorrect address, reshipping fees may apply.


Lost, Delayed, or Damaged Packages

Vossir is not responsible for delays caused by carriers.
If your package arrives damaged or is marked as delivered but not received, please contact us within 7 days of delivery at info@vossir.com with your order details and photos (if applicable).

We will assist you in resolving the issue as quickly as possible.


Questions

If you have any questions regarding this Shipping Policy, please contact:

info@vossir.com